Last Updated: [12/27/25]
This Return & Refund Policy applies to all purchases made through GRITBAR, operated by GRIT49.
Due to the nature of our products and food safety regulations, we do not accept returns on food items. However, your satisfaction matters to us, and we’re committed to making things right if there’s an issue with your order.
We will gladly review and resolve issues in the following situations:
Your order arrives damaged
You receive an incorrect item
Your order is missing items
If any of the above occur, please contact us within 48 hours of delivery so we can assist you promptly.
To request help, please email us at:
Include the following:
Your order number
A brief description of the issue
Photos of the product and packaging (if applicable)
Once reviewed, we may issue a replacement, store credit, or refund, depending on the situation.
We are unable to offer refunds or returns in the following cases:
Change of mind or preference
Orders placed incorrectly by the customer
Delays caused by the shipping carrier
Failure to follow storage recommendations
Orders may be canceled before the Friday cut-off of the week they are placed.
Once orders enter production on Monday, cancellations or refunds are no longer possible.
If your order is delayed or damaged during transit, please contact us and we will work with the shipping carrier to resolve the issue.
Because our products are food items made in small batches, all sales are final once an order has shipped, except in cases of damage or error as outlined above.
If you have questions about returns or refunds, please contact:
📧 orders@grit49.com
📞 770-820-5446
📍 Clarkesville, Georgia
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Proudly made in Georgia. GRITBAR is a registered Georgia Cottage Food business.
*Orders ship weekly. Orders placed by Friday ship the following Tuesday.
***Georgia-only shipping.***
Visit our FAQ and/or Shipping Policy pages for more details.
